Operations Support Representative

Operations Support Representative

Office and Customer Service

An Operations Support Representative for a financial trading house is responsible for settling all trades within a designated timeframe and resolving conflicts within this area to ensure payments are made and deadlines are met.

Personal skills

There are no formal qualifications for this position. Entrants can come straight from school via work experience or from college with a degree. Skills: excellent communication skills; good organisational skills; team-working; strong attention to detail; ability to work under pressure.

Salary

£19,000 to £26,000 per year

Key skills

Diagnostic

Innovation

Technical

Office and Customer Service

  • Customer service and administration is essential in all forms of business and across all sectors
  • Customer service professionals are highest in the retail industry
  • A level of general office, admin and customer service skills are required in almost every job role
  • Apprenticeships and other qualifications in customer service are on the rise
  • The demand for quality customer service staff is one of the highest across all sectors in the UK