Telephone Receptionist

Telephone Receptionist

Office and Customer Service

Receptionists are the first people customers come into contact with. They are responsible for the initial meeting and greeting of customers both in person and over the phone.

Personal skills

A professional appearance and manner, excellent customer service skills, good organisational skills, able to work as part of a team and on your own initiative

Salary

£10,000 to £16,000 per year

Key skills

Innovation

Diagnostic

Supervisory

Office and Customer Service

  • Customer service and administration is essential in all forms of business and across all sectors
  • Customer service professionals are highest in the retail industry
  • A level of general office, admin and customer service skills are required in almost every job role
  • Apprenticeships and other qualifications in customer service are on the rise
  • The demand for quality customer service staff is one of the highest across all sectors in the UK